Privacy Policy

Brokerage IQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered real estate brokerage management platform at thebrokerageiq.com (the "Service").

By using our Service you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of the Service.

Brokerage IQ is a California-licensed real estate brokerage operated by Joey Dominguez, DRE License #02135943, located in Palm Springs, California.

Information You Provide Directly:

• Account registration details (name, email address, phone number)
• Professional credentials (DRE license number, brokerage affiliation)
• Transaction information (property addresses, client names, deal terms)
• Documents uploaded to the platform (contracts, disclosures, inspection reports)
• Messages sent to our AI Assistant
• Contact form submissions

Information Collected Automatically:

• Log data (IP address, browser type, pages visited, timestamps)
• Device information (operating system, screen resolution)
• Usage data (features accessed, session duration, interaction patterns)
• Cookies and similar tracking technologies (see cookie section below)

Information from Third Parties:

• Document processing results from AWS Textract
• AI-generated content from Anthropic's Claude API

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process real estate transactions and generate compliance guidance
• Power AI-assisted features including document analysis and chat assistance
• Send transactional emails and service notifications
• Monitor compliance with California DRE requirements
• Improve and develop new features
• Respond to customer support inquiries
• Detect, prevent, and address fraud or security incidents
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your transaction data or client information to train AI models without your explicit consent.

We implement industry-standard security measures to protect your information:

• All data is transmitted over encrypted HTTPS connections
• Documents are stored using Vercel Blob Storage with access controls
• Authentication is enforced on all sensitive routes
• Access to production data is restricted to authorized personnel only
• AI interactions are logged for audit and compliance purposes

Despite these measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to notifying affected users promptly in the event of a data breach affecting their personal information.

We use the following third-party services that may process your data:

• Vercel — hosting and serverless infrastructure. Privacy Policy
• Anthropic (Claude API) — AI language model powering our AI Assistant. Privacy Policy
• Amazon Web Services (Textract) — document text extraction. Privacy Policy

Each third party is bound by their own privacy policies. We recommend reviewing them to understand how your data is handled.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out: We do not sell personal information. Should this change, you will have the right to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, contact us at joey@thebrokerageiq.com. We will respond within 45 days as required by law.

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through the banner displayed on your first visit or through your browser settings.

• Essential cookies: Required for authentication and security
• Analytics cookies: Help us understand how the Service is used (only with consent)

Your cookie preference is stored locally on your device under the key cookie_consent. If you decline, non-essential cookies are not set and your access to the platform is unaffected.

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Transaction records may be retained longer where required by California DRE record-keeping requirements (typically 3 years).

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal information, contact us and we will promptly delete it.

For privacy-related inquiries, to exercise your CCPA rights, or with any questions about this policy, please contact: